Blue Card Services National Reference System Integration - Stage 1

Project Overview

The federal Department of Human Services (DHS) and the Australian Criminal Intelligence Commission (ACIC) delivered a project in July 2019 that implemented a National Reference System (NRS) for working with children checkss (WWCC's). The aim of the NRS is to receive, maintain and make available key decisions provided by jurisdictions as a results of WWCC's to assist other jurisdictions in the continuous monitoring of WWCC applicatns and cardholders.

The scope of ACIC's deliverables included the development of integrated web services to enable each Australian jurisdiction to retrieve from, and push information to, the NRS.

Now that ACIC have implemented the NRS, all jurisdictions are required to undertake the development work required to integrate their respective systems with the NRS, including Queensland's Blue Card System. This includes defining and implementing the necessary internal operational process and digital workflow changes, as well as the legislative changes, required to enable the sharing of information inter-jurisdictionally.

Bdna was engaged to deliver Stage 1 of the Blue Card Services (BCS) Working with Children Checks National Reference System Integration project. Bdna successfully undertook and delivered the planning, analysis and design necessary to enable BCS and the Queensland Department of Justice and Attorney-General (DJAG) to plan and determine the strategy for deliverying Stage 2 - Develop, Test and Implementation of the NRS Integration Services for a safer Queensland.

Benefits

Benefits achieved from Stage 1 include:

• DJAG gained a deeper understanding of the NRS integration capability resulting in increased confidence

• Greater certainty and clarity around the activities required for implementation during Stage 2

• Using an Agile methodology for the delivery of Stage 1 improved business and stakeholder engagement considering the constraints remote working introduced

• Enabled effective planning for the delivery of Stage 2 - Develop, Test and Implementation of the NRS Integration Services.

Outcome

Bdna and the BCS project team successfully delivered Stage 1 of the Blue Card Services Working with Children Checks National Reference System Integration. The outcomes include:

• A current-state impact assessment highlighting the impacts the introduction of the NRS integration will have at Blue Card Services.

• Development of the target-state business processes to reflect the change in business processes required as a result of the introduction of the NRS integration

• Development of detailed gap analysis and scenarios to test the target-state

• Functional and non-functional business requirements

• Technical design to represent detailed solution design for the NRS integration.